GENERAL TERMS

• Minimum rental fee per order is $150, excluding shipping fees.
• The cost of rental per garment will be 20% of the original retail price.
• The renter is responsible for paying all shipping costs.
• All renters must be at least 18 years of age. Parents may rent for children.
• Garment(s) wanting to be purchased by the renter must pay the full retail price of the garment(s) prior to the rental agreement due date.
• The original rental fee paid for the garment(s) will be credited toward the final cost of purchase.

PAYMENTS

All rental fees due from the Renter must be PAID IN FULL AT TIME OF RESERVATION to hold the garments for Renter's event dates. The garments are not considered reserved until full payment is made and if payment is not received within 24 hours of invoicing, the reservation will be canceled and the garments may become unavailable.

ALTERATIONS

• Garment may not be altered to fit and must be returned in their original condition. If a garment is returned altered or damaged, fees will be charged.
• Garments may NOT be cut, dyed, painted or altered without written permission from TWO FOLD. Tape, iron-on bonding-web, glue or any other type of adhesives may NOT be used on garments.

BOOKING PERIOD

The rental period you have selected for your rental is 'inclusive'. For example, a 4-day rental period can mean that your item will arrive by Friday and you will post it back on Monday. In this example, both the Friday and the Monday are included in the 4-day period.

FEES

• Our rental fees are determined on a per piece basis. If the rental time exceeds the agreed upon rental period, a charge of 20% of the total rental will be added for each additional week.
• If additional rescheduling of a rental period is required, please contact TWO FOLD as soon as possible. Rescheduling must be approved for late fees not to occur.

LATE RETURNS

• If for any reason you post back the rental item(s) on a day after the “Return On” specified, late fees may apply. We will often allow a grace period of 1-2 days for this, but only if it doesn't affect a future booking for another customer. If it does affect this, late fees will almost certainly be enforced.
• The fee charged for each day late will be your rental price divided by the number of days you've rented for, up to 120% of the original RRP of the item. For example, if you selected a 4-day hire and the rental fee was $100, late fees would be charged at $25 for each day late.
• By accepting this agreement, you give permission for TWO FOLD to charge late fees to the payment method you used when placing your order. You will be given the option of using an alternative payment method before the charge is made.

RESTOCKING FEES

Any rental requiring the pulling/shipping of garments that are cancelled prior to the completion of the rental agreement will have an automatic $40 fee.

DAMAGED OR LOST GARMENT FEES

• Normal wear and tear on garments are expected and won’t incur extra charges. Damage beyond normal wear and tear will incur damage charges above the security deposit.
• Damage charges will be assessed for broken zippers, detached garment pieces, make-up or other permanent stains or any other damage that renders the garment not rentable.
• Major damage to garments, including irreparable tears, or irreversible marks will be assessed at the replacement value of the garment.
• RENTER IS SOLELY RESPONSIBLE FOR THE SAFE CARE AND TIMELY RETURN OF THE GARMENT(S) AND ANY IN GOOD CONDITION, AND RENTER SHALL BEAR THE ENTIRE RISK OF LOSS OR DAMAGE TO THE GARMENTS.
• I agree to allow TWO FOLD to charge my credit card to cover these costs and any additional fees owed to TWO FOLD.

RETURN POSTAGE

All items must be posted back before the rental end date, to the TWO FOLD office address below at the renter's expense.

RETURN RENTAL DATE

The return date is calculated by your production closing date (or last booking date period) plus 2 calendar days to allow you packing and posting time. If for any reason you need more time, please inform us within 48hrs prior to your due date so due date late fees will not be charged.

DISCLAIMER

TWO FOLD and its employees are not responsible for accidents or injuries related directly or indirectly from the use of the rented item.

I have read and understand the Dress Rental Policies above and agree to abide by them. I agree to pay damage/replacement charges to TWO FOLD GROUP LLC. By using our website you agree to the terms and conditions and this contract is legally binding in your country of purchase. TWO FOLD reserves the right to pursue legal action and claim full compensation of the full value of the item plus legal fees for any items not returned.